Terms & Conditions
Welcome to Lux Look Beauty & Laser Clinic.
By accessing or using our website, booking an appointment, or receiving our services, you agree to be bound by the following Terms & Conditions. Please read them carefully.
1. General Information
These Terms & Conditions apply to all visitors, clients, and users of our website and services. Lux Look Beauty & Laser Clinic reserves the right to update or modify these terms at any time without prior notice.
2. Appointments & Bookings
All appointments are subject to availability.
Bookings can be made online, by phone, or in person.
We recommend arriving on time for your appointment to ensure full treatment duration.
Late arrivals may result in reduced treatment time or rescheduling.
3. Cancellations & No-Shows
We require advance notice for cancellations or rescheduling.
Failure to attend an appointment without notice may result in a cancellation fee or forfeiture of any deposit paid.
Repeated no-shows may lead to refusal of future bookings.
4. Payments & Pricing
All prices are listed in Australian Dollars (AUD).
Payment is required at the time of service unless otherwise agreed.
Prices are subject to change without notice.
Promotional offers cannot be combined unless stated otherwise.
5. Treatments & Results
All treatments provided are non-surgical aesthetic services.
Individual results may vary depending on skin type, lifestyle, medical history, and adherence to aftercare instructions.
No guarantees are made regarding specific outcomes.
6. Medical Information & Consent
Clients are responsible for providing accurate and complete medical information prior to treatment.
Failure to disclose relevant medical conditions, medications, or contraindications may affect treatment safety and results.
By proceeding with treatment, you acknowledge that you have read and signed the required consent forms.
7. Aftercare Responsibility
Proper aftercare is essential for optimal results.
Lux Look Beauty & Laser Clinic is not responsible for adverse outcomes resulting from failure to follow aftercare instructions.
8. Gift Vouchers & Packages
Gift vouchers and prepaid packages are non-refundable and non-transferable unless otherwise stated.
Vouchers must be used within their stated validity period.
Expired vouchers cannot be redeemed.
9. Website Use
All content on this website, including text, images, logos, and branding, is the property of Lux Look Beauty & Laser Clinic and may not be reproduced without written permission.
You agree not to misuse or interfere with the functionality of this website.
10. Limitation of Liability
Lux Look Beauty & Laser Clinic is not liable for:
Any indirect, incidental, or consequential damages
Delays or service interruptions beyond our control
Individual dissatisfaction where treatments have been delivered according to professional standards
11. Privacy
Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect and protect your personal information.
12. Governing Law
These Terms & Conditions are governed by the laws of New South Wales, Australia, and any disputes shall be subject to the jurisdiction of Australian courts.
13. Contact Information
If you have any questions regarding these Terms & Conditions, please contact Lux Look Beauty & Laser Clinic through our website or official contact channels.